Please be advised that there are currently significant Customs Processing Delays at JFK, NY and Newark, NJ ports of entry.

Please understand that these delays are outside our control—We sincerely apologise for any inconvenience encountered. Please consider ordering in advance to allow for longer than usual delays.

We are pleased to inform you that regular cargo services have resumed with Fiji Airways from Port Vila and transit via Sydney, AU on Qantas Airlines. Due to the recent voluntary liquidation of Air Vanuatu, all shipments were significantly delayed. We sincerely apologise for any inconvenience caused and appreciate your understanding while all services work promptly to clear the backlog. We would like to further assist you with any questions you may have. You can contact our customer services team through the contact form on our website, by email, or by telephone. Thank you again for your patience and understanding.