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About Us

Widely recognized as one of the world's original online pharmacies, InhousePharmacy.vu is a reliable source of authentic medicines having been in operation since 1996. All our medicines are sourced from trusted, licensed manufacturers and wholesalers allowing us to inexpensively provide you with authentic brand name and generic non-restricted medications. The mission of our Vanuatu online pharmacy is to be your source of quality medication at affordable prices. Our aim is to offer you the same top quality product that you might purchase locally, but at a more affordable price.

Our Quality Assurance

We purchase either directly from the manufacturer or from reputable pharmaceutical wholesalers. All medications listed are the authentic brand names unless otherwise stated e.g. generics. Medications are shipped using their original packaging with safety seals and registered trademarks. We do not ever repackage the products unless the product is sold in blister strips (but we list this clearly).

In some cases you may perceive that the packaging is different compared to what you are used to. This is due to where in the world the medication is manufactured; US manufactured products may be packaged in bottles compared to UK packaged product in blister strips and a box. Every product on our website has a product image which can be enlarged so you will know what to expect on delivery.

Generic alternatives are clearly stated and only sourced from FDA approved manufacturing facilities. We offer these in addition to the branded products as a more affordable alternative if this is important to you.

Please be assured that the products are of the highest quality purchased from reputable sources.

Shipping

All orders are processed and shipped from our South Pacific facility. We process orders every day. Please promptly send payment to avoid processing delays. Once your order completes processing and prepares for dispatch to Vanuatu Post, we will email a shipping confirmation to the email address you provide and where appropriate for the shipping method you choose, we will include a track and trace number.

The time it takes to deliver your order depends on the shipping method you choose.

Please be aware that your order can become delayed in your country’s customs department. If customs hold your order, pending import duties and taxes may become applicable and they could hold your order for up to 14 days prior to contacting you. While we understand any inconvenience this may place on you, please avoid delays by ordering with sufficient time.

Refunds

Please see our genuine Shipping & Return Policy

Payment Options

Payment options available for the country you reside in are shown at the website checkout. US customers can pay by Mailed Check, Cashier's Check, Money Order, Online Bill Pay, or Deluxe eCheck. Customers outside of the US can pay by American Express or International Money Transfer (wired payment from your bank.) Please contact our Customer Services team for further information and instructions. Use the currency selector at the top of our web page to select your preferred currency.



Physical Address:

Pacific Health Limited
Eluk Road
Pango
Port Vila
Vanuatu



Postal Address:

Pacific Health Limited
P.O. Box 337
Port Vila
Vanuatu

"Since 2003, Inhouse Pharmacy has continued to exceed my expectations of quality customer service. To date, I've experienced only one issue related to goods in transit, which was quickly remedied by Inhouse Pharmacy's customer service team. Whenever I have requested assistance from their staff, they have always been courteous, friendly and professional. I cannot fault their service. 10/10 stars, please keep doing what you are doing!"

Mateja NSW, AU • May 2026

"Dear Pharmacist, I want to extend my sincere appreciation for your professionalism and kind demeanour regarding my medication. I received it today, Monday, May 18 and in fewer than two weeks!! Remarkable. Please extend my thanks to the team. You are an asset to your profession. Thank you once again. I look forward to ordering again with your entity in the future."

MaryAnn Ulander NV, USA • May 2026

"Thank you InHouse Pharmacy for your note, kindness and understanding. Thank you also for the quality service and products."

Paul Sehnke CA, USA • April 2026

"I am so fortunate to have found this company for my medication. I have used other entities, but they fall well below your efficient customer service, ease of ordering through the website and quick receipt of my meds. It is so hassle-free. Thank you for all your assistance with my health needs."

MaryAnn Ulander NV, USA • February 2025

"Thank you so very much. I appreciate all the help & responses that you've provided. Its not often that companies go that extra mile but you have & Im truly grateful for it."

Melissa Reiger GA, USA • July 2025

"Always great products and service and I have been coming back for over 20 years now! THANK YOU"

Cathy Lees OK, USA • June 2025

"My total experience with Inhouse Pharmacy is I can trust you guys to the moon and back."

Janelle FL, USA • May 2026

"As a satisfied customer of Inhouse Pharmacy for many years now, for both pet meds and personal use, I can confirm that the service provided is exemplary. From helpful people when I have queries, to efficient ordering and fast delivery (my most recent order arrived in the UK in a week), I'm more than happy to recommend them."

Jane UK • May 2026

"Great Service for over a decade! Thank you, Inhouse Pharmacy!"

Lisa Button WA, USA • September 2025

"There's a reason I always come back to you for my meds; it's your customer service and your quality of products. Thanks for all you do! :) I love doing business with you all, thanks."

Anthony MO, USA • May 2026

Shipping delays due to Covid-19 Virus

About Us

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