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About Us

Widely recognized as one of the world's original online pharmacies, InhousePharmacy.vu is a reliable source of authentic medicines having been in operation since 1996. All our medicines are sourced from trusted, licensed manufacturers and wholesalers allowing us to inexpensively provide you with authentic brand name and generic non-restricted medications. The mission of our Vanuatu online pharmacy is to be your source of quality medication at affordable prices. Our aim is to offer you the same top quality product that you might purchase locally, but at a more affordable price.

Our Quality Assurance

We purchase either directly from the manufacturer or from reputable pharmaceutical wholesalers. All medications listed are the authentic brand names unless otherwise stated e.g. generics. Medications are shipped using their original packaging with safety seals and registered trademarks. We do not ever repackage the products unless the product is sold in blister strips (but we list this clearly).

In some cases you may perceive that the packaging is different compared to what you are used to. This is due to where in the world the medication is manufactured; US manufactured products may be packaged in bottles compared to UK packaged product in blister strips and a box. Every product on our website has a product image which can be enlarged so you will know what to expect on delivery.

Generic alternatives are clearly stated and only sourced from FDA approved manufacturing facilities. We offer these in addition to the branded products as a more affordable alternative if this is important to you.

Please be assured that the products are of the highest quality purchased from reputable sources.

Shipping

All orders are processed and shipped from our South Pacific facility. We process orders every day. Please promptly send payment to avoid processing delays. Once your order completes processing and prepares for dispatch to Vanuatu Post, we will email a shipping confirmation to the email address you provide and where appropriate for the shipping method you choose, we will include a track and trace number.

The time it takes to deliver your order depends on the shipping method you choose.

Please be aware that your order can become delayed in your country’s customs department. If customs hold your order, pending import duties and taxes may become applicable and they could hold your order for up to 14 days prior to contacting you. While we understand any inconvenience this may place on you, please avoid delays by ordering with sufficient time.

Refunds

Please see our genuine Shipping & Return Policy

Payment Options

Payment options available for the country you reside in are shown at the website checkout. US customers can pay by Mailed Check, Cashier's Check, Money Order, Online Bill Pay, or Deluxe eCheck. Customers outside of the US can pay by American Express or International Money Transfer (wired payment from your bank.) Please contact our Customer Services team for further information and instructions. Use the currency selector at the top of our web page to select your preferred currency.



Physical Address:

Pacific Health Limited
Eluk Road
Pango
Port Vila
Vanuatu



Postal Address:

Pacific Health Limited
P.O. Box 337
Port Vila
Vanuatu

"I am so fortunate to have found this company for my medication. I have used other entities, but they fall well below your efficient customer service, ease of ordering through the website and quick receipt of my meds. It is so hassle-free. Thank you for all your assistance with my health needs."

MaryAnn Ulander NV, USA • February 2025

"As a satisfied customer of Inhouse Pharmacy for many years now, for both pet meds and personal use, I can confirm that the service provided is exemplary. From helpful people when I have queries, to efficient ordering and fast delivery (my most recent order arrived in the UK in a week), I'm more than happy to recommend them."

Jane UK • May 2026

"Great Service for over a decade! Thank you, Inhouse Pharmacy!"

Lisa Button WA, USA • September 2025

"I've been an Inhouse customer for over 20 years. Exemplary customer service and very responsive if you have any questions or need any assistance with your orders!"

Dave MI, USA • May 2026

"There's a reason I always come back to you for my meds; it's your customer service and your quality of products. Thanks for all you do! :) I love doing business with you all, thanks."

Anthony MO, USA • May 2026

"Inhouse Pharmacy are great. So reliable and a great range of products. Keep at it!"

Philip Honey UK • September 2025

"Hello, just a quick message to compliment you & your staff on maintaining such a high quality service. I have been a satisfied customer for too many years to count. While outside events ( an order seized by Customs) your company has kept every promise & made sure things were done to ensure delivery of products. I just want you to know that I can't think of any other company that is as excellent as Inhouse. The products offered are of top-notch quality. The customer service is incredibly effective & gracious in all communications. The updates on the order are wonderful, I know exactly how my order is moving thru the stages: order received/ order arranged for delivery/ order ready for mailing, tracking # given. It just hits all the check ✔️ marks. You folks blow other companies out of the water, just by doing things "right" & keeping communication lines open at every step.!! I appreciate you, & the other team members more than u will ever know. God Bless. "

Sandy Baker Michigian, USA • May 2026

"Your company has been a Godsend to me at times when I had no insurance, etc. Your service is wonderful & I’m grateful to you. I have used your service for quite a few years & I have never had a complaint."

Gwendolyn Shivers CA, USA • May 2026

"My total experience with Inhouse Pharmacy is I can trust you guys to the moon and back."

Janelle FL, USA • May 2026

"Order arrived today... another speedy order to delivery...."

Roger OK, USA • May 2026

Shipping delays due to Covid-19 Virus

About Us

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