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Please be advised that there are currently significant Customs Processing Delays at JFK, NY and Newark, NJ ports of entry.

Please understand that these delays are outside our control—We sincerely apologise for any inconvenience encountered. Please consider ordering in advance to allow for longer than usual delays.

We are pleased to inform you that regular cargo services have resumed with Fiji Airways from Port Vila and transit via Sydney, AU on Qantas Airlines. Due to the recent voluntary liquidation of Air Vanuatu, all shipments were significantly delayed. We sincerely apologise for any inconvenience caused and appreciate your understanding while all services work promptly to clear the backlog. We would like to further assist you with any questions you may have. You can contact our customer services team through the contact form on our website, by email, or by telephone. Thank you again for your patience and understanding.

Shipping delays due to Covid-19 Virus

Please fill the form to receive updates when we can ship your order.

About Us

Widely recognized as one of the world's original online pharmacies, InhousePharmacy.vu is a reliable source of authentic medicines having been in operation since 1996. All our medicines are sourced from trusted, licensed manufacturers and wholesalers allowing us to inexpensively provide you with authentic brand name and generic non-restricted medications. The mission of our Vanuatu online pharmacy is to be your source of quality medication at affordable prices.

Our aim is to offer you the same top quality product that you might purchase locally, but at a more affordable price.

Our Quality Assurance

We purchase either directly from the manufacturer or from reputable pharmaceutical wholesalers. All medications listed are the authentic brand names unless otherwise stated e.g. generics. Medications are shipped using their original packaging with safety seals and registered trademarks. We do not ever repackage the products unless the product is sold in blister strips (but we list this clearly).

In some cases you may perceive that the packaging is different compared to what you are used to. This is due to where in the world the medication is manufactured; US manufactured products may be packaged in bottles compared to UK packaged product in blister strips and a box. Every product on our website has a product image which can be enlarged so you will know what to expect on delivery.

Generic alternatives are clearly stated and only sourced from FDA approved manufacturing facilities. We offer these in addition to the branded products as a more affordable alternative if this is important to you.

Please be assured that the products are of the highest quality purchased from reputable sources.


All orders are processed and shipped from our South Pacific facility. We process orders every day. Please promptly send payment to avoid processing delays. Once your order completes processing and prepares for dispatch to Vanuatu Post, we will email a shipping confirmation to the email address you provide and where appropriate for the shipping method you choose, we will include a track and trace number.

The time it takes to deliver your order depends on the shipping method you choose.

Please be aware that your order can become delayed in your country’s customs department. If customs hold your order, pending import duties and taxes may become applicable and they could hold your order for up to 14 days prior to contacting you. While we understand any inconvenience this may place on you, please avoid delays by ordering with sufficient time.


Please see our genuine Shipping & Return Policy

Payment Options

Payment options available for the country you reside in are shown at the website checkout. US customers can pay by Mailed Check, Cashier's Check, Money Order, Online Bill Pay, or Deluxe eCheck. Customers outside of the US can pay by American Express or International Money Transfer (wired payment from your bank.) Please contact our Customer Services team for further information and instructions. Use the currency selector at the top of our web page to select your preferred currency.

Physical Address:

Pacific Health Limited
Eluk Road
Port Vila

Postal Address:

Pacific Health Limited
P.O. Box 337
Port Vila

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