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Terms and Conditions of Sale

Customs Delays

InhousePharmacy.vu will not be held responsible for any delays for goods in transit to you as the customer. You accept that your order is imported into your country and any delays caused by your Government’s Customs Department or the postal delivery service are beyond the control of InhousePharmacy.vu.

If your order fails to arrive within your country’s advised delivery time frame, you agree to wait a further 7 days before requesting a reshipment or refund. Please visit our Shipping & Returns Policy page for country-specific information.

Customs Charges

You accept that you may be requested to pay customs charges for goods you import. If charges are applicable, they will be payable by you directly to your Customs Department, and you accept that these charges are not the responsibility of Inhousepharmacy.vu to pay. You understand that delays can occur while Customs await you to pay these charges.

US Customers

If you are paying by mailed check?

Please be advised that when you pay by check, your check may be converted into an Automated Clearing House (ACH) debit on the account specified in your check. You grant InhousePharmacy.vu, its US agent, and its bank or processor to perform the such conversion or ACH debit on your account.

"Thank you so much for taking care of this for me! Going on over 20 years as a satisfied customer!"

Colee FL, USA • January 2024

"Been using inhouse for about 6 years now and they've never let me down. On one occassion I was unable to get my parcel so I assumed I had lost money, but two weeks later they refunded me. Great company."

Katie Heys UK • June 2025

"Always had excellent customer service and have been using this company for many years."

Carole UK • January 2025

"I have been a customer for so long I can't remember when I signed up and it was over 10 years ago. I have been nothing but PLEASED with the service you provide. Here in the US people in my neighbourhood are crying for a decent pharmacy I've mentioned Inhousepharmacy.vu to these folks on a neighbourhood service."

Victor Riggan TX, USA • August 2025

"Staff is very responsive and I do not mind the shipping times! Very affordable and has helped my quality of life a lot. Had one hiccup and staff were QUICK with assisting me to ensure I get what I paid for! Have been a customer since 2022."

Emily OH, USA • January 2024

"Thank you for your timely assistance in sending the replacement. I greatly appreciate your customer service."

Lenore OR, USA • January 2024

"Thank you. I received my first shipment last week and I am very happy with the whole ordering experience and results."

Katherine FL, USA • November 2024

"Always good service"

William ME, USA • November 2023

"Thank you for the reply. It sure is encouraging. It’s also pointing to a never fail. To years of me using In-house Pharmacy and for quality pharmaceuticals without a hitch. "

William WV, USA • January 2024

"Great Service for over a decade! Thank you, Inhouse Pharmacy!"

Lisa Button WA, USA • September 2025

Shipping delays due to Covid-19 Virus

Terms and Conditions of Sale

Customer Review