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Terms and Conditions of Sale

Customs Delays

InhousePharmacy.vu will not be held responsible for any delays for goods in transit to you as the customer. You accept that your order is imported into your country and any delays caused by your Government’s Customs Department or the postal delivery service are beyond the control of InhousePharmacy.vu.

If your order fails to arrive within your country’s advised delivery time frame, you agree to wait a further 7 days before requesting a reshipment or refund. Please visit our Shipping & Returns Policy page for country-specific information.

Customs Charges

You accept that you may be requested to pay customs charges for goods you import. If charges are applicable, they will be payable by you directly to your Customs Department, and you accept that these charges are not the responsibility of Inhousepharmacy.vu to pay. You understand that delays can occur while Customs await you to pay these charges.

US Customers

If you are paying by mailed check?

Please be advised that when you pay by check, your check may be converted into an Automated Clearing House (ACH) debit on the account specified in your check. You grant InhousePharmacy.vu, its US agent, and its bank or processor to perform the such conversion or ACH debit on your account.

"Hi, I just must stop and say thank you for all you girls have done over, the years. Your service is excellent! Always courteous and professional!"

David Koss PA, USA • July 2025

"Always great products and service and I have been coming back for over 20 years now! THANK YOU"

Cathy Lees OK, USA • June 2025

"Thank you as always for the great customer service and always responding quickly to any questions I have."

David MI, USA • January 2024

"I just received the inhalers and see that they don’t expire until next November, which is excellent! I really wanted to thank you again for all of your help and excellent customer service through this all. I’m sure it was a stressful time for your company as well. We will always continue ordering through your company."

Brooke Loffredo NJ,USA • October 2025

"Thank you so much, your customer service and loyalty is the best!"

Margaret OH, USA • January 2024

"Great service, never had a problem"

Kimberly NM, USA • August 2025

"Thank you for your timely assistance in sending the replacement. I greatly appreciate your customer service."

Lenore OR, USA • January 2024

"Thank You for the Professional and Prompt way you have handled my missing shipment. I have been doing business with you for a long time and I so much appreciate when a company values their customers and addresses issues in such a caring way and with such integrity. I will be doing business with you for a very long time to come. Thank You again."

Sheila OH, USA • January 2024

"Thank you again so very much! I couldn’t wish for a better company to do business with. Many thanks!"

Suze Moon WA, USA • April 2025

"Thank you. I received my first shipment last week and I am very happy with the whole ordering experience and results."

Katherine FL, USA • November 2024

Shipping delays due to Covid-19 Virus

Terms and Conditions of Sale

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