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Terms and Conditions of Sale

Customs Delays

InhousePharmacy.vu will not be held responsible for any delays for goods in transit to you as the customer. You accept that your order is imported into your country and any delays caused by your Government’s Customs Department or the postal delivery service are beyond the control of InhousePharmacy.vu.

If your order fails to arrive within your country’s advised delivery time frame, you agree to wait a further 7 days before requesting a reshipment or refund. Please visit our Shipping & Returns Policy page for country-specific information.

Customs Charges

You accept that you may be requested to pay customs charges for goods you import. If charges are applicable, they will be payable by you directly to your Customs Department, and you accept that these charges are not the responsibility of Inhousepharmacy.vu to pay. You understand that delays can occur while Customs await you to pay these charges.

US Customers

If you are paying by mailed check?

Please be advised that when you pay by check, your check may be converted into an Automated Clearing House (ACH) debit on the account specified in your check. You grant InhousePharmacy.vu, its US agent, and its bank or processor to perform the such conversion or ACH debit on your account.

"Good service and products. Efficient handling. I am a happy customer."

Mary Hong Kong • October 2024

"I really appreciate your quick response and excellent customer service!"

Deborah TX, USA • December 2023

"Been using inhouse for about 6 years now and they've never let me down. On one occassion I was unable to get my parcel so I assumed I had lost money, but two weeks later they refunded me. Great company."

Katie Heys UK • June 2025

"Order received - thanks for excellent service!"

Fred MO, USA • January 2024

"You guys are great keep doing what you're doing, i'd give y'all a tip if there was an option"

Stevie Rhodes UK • May 2025

"Thank you for being a terrific online pharmacy!"

Ellen TX, USA • January 2024

"Thank You for the Professional and Prompt way you have handled my missing shipment. I have been doing business with you for a long time and I so much appreciate when a company values their customers and addresses issues in such a caring way and with such integrity. I will be doing business with you for a very long time to come. Thank You again."

Sheila OH, USA • January 2024

"Thank you. I received my first shipment last week and I am very happy with the whole ordering experience and results."

Katherine FL, USA • November 2024

"Thank you as always for the great customer service and always responding quickly to any questions I have."

David MI, USA • January 2024

"Great service, never had a problem"

Kimberly NM, USA • August 2025

Shipping delays due to Covid-19 Virus

Terms and Conditions of Sale

Customer Review