Please be advised that there are currently significant Customs Processing Delays at JFK, NY and Newark, NJ ports of entry.

Please understand that these delays are outside our control—We sincerely apologise for any inconvenience encountered. Please consider ordering in advance to allow for longer than usual delays.

We regretfully inform you that all shipments are delayed due to the recent voluntary liquidation of Air Vanuatu. We sincerely apologize for any inconvenience caused and appreciate your understanding. Our postal service, Vanuatu Post, is working closely with the Vanuatu Government and other airlines to commence cargo services, which we expect to be in place by midweek. We would like to further assist you with any questions you may have. You can contact our customer services team through the contact form on our website, by email, or by telephone. Thank you again for your patience and understanding.