Returns Policy

Home > Returns Policy

Returns Policy

Returns and Refunds

We will refund for any product as long as we have received the goods back from you and the product can be resold. The products need to be unused, unopened, with an expiry date of more than 6 months. We will only refund to your original credit card used for that order – no exceptions.

Product Quality

We guarantee that the goods are as represented on the website, from the manufacturers stated, arrive to you in good condition, with manufacturers seals intact, and with sufficient time to expiry. If we fail to meet these conditions, we will decide to either replace or refund the goods.

Cancelling an order

We are processing orders constantly and if you wish to cancel your order you need to be prompt as your order is likely to be on its way to you within 24 hours of you placing it. If you cancel before the goods are shipped we will refund only back to the credit card which you used to pay for the order.

If the goods have already been dispatched we will accept a return according to the Returns and Refunds policy above.

Shipping delays due to Covid-19 Virus